Upgrading your kitchen or bathroom countertops with granite or another type of natural stone is a significant investment. As with any investment, it’s common for customers to have questions about their choices. Below is a list of frequently asked questions (FAQs) compiled from our customers. If you have a question that isn’t addressed here, please feel free to call our office during normal business hours or fill out our online contact form for assistance.
To attach a dishwasher under the countertop, use epoxy or silicone adhesive to secure mounting brackets to the underside of the stone, since you can’t screw directly into granite. Alternatively, you can side-mount the dishwasher to the adjacent cabinets if they’re available and compatible.
While it is difficult to permanently repair granite, it is also very difficult to damage it. However, if some damage does occur, granite usually can be repaired by a mix of epoxy and ground-up chips of granite.
Granite countertops often have seams, especially for large or complex layouts, because slabs have size limits. We try to match the color and pattern to make seams as minimal and unnoticeable as possible.
Granite is a very dense material, and under normal conditions, it is chip and scratch resistant. However, pots, pans, and other heavy objects may chip the square edge around a sink area. Several other edge profiles are available that will look beautiful and reduce the chances of chipping.
You’ll know it’s time to seal your granite countertops when water no longer beads on the surface and instead soaks in, darkening the stone. A simple water test—pour a small amount and see if it absorbs within a few minutes—can help determine if resealing is needed.
Yes, granite is ideal for kitchens because under normal conditions it will not burn. Granite can withstand high temperatures, but it’s still best to avoid placing hot pots directly on it.
We love receiving phone calls from our customers and will gladly help you as much as we can over the phone. We prefer that you send job information through email so that we have the interaction on file in case it needs to be referenced in the future.
There are times when our office is very busy, as we are working with multiple homeowners and builders to complete scheduled projects. Making an appointment assures that we set aside time to help you and give you our undivided attention.
We do have remnant pieces that are available for purchase. Our remnants mainly consist of stone colors that we keep in stock and are leftover portions of stone that we have used for other jobs. There is no guarantee that we have a remnant piece of stone that we special ordered for a previous job or a very rare color. Customers are welcome to stop by and take a look at our remnant pieces to see if we have something that will work for them.
Yes, if you choose to do so. We do not advise taking the route because there will be many seams placed to hold the granite together and therefore it may not make your countertops aesthetically pleasing.
We do not do cabinet resurfacing; however, we can refer you to our favored construction company to complete that service for you as well as any other construction needs.
Our pricing is competitive, and we offer free estimates with no obligation. You may email, fax, or bring by your layout and job specs to receive your free quote. We do not give prices or estimates over the phone. We want to make sure that your estimate will most accurately reflect your final price after we include the template of your space, cutouts, installation, and any extra work.
We do not offer financing at this time. We require a 50% deposit after you accept your estimate at the time of the template and the remaining balance upon completion of your project. You may pay with a check, cash, or credit card. A fee of 4% of the total job cost will apply to credit card payments, installation, and any extra work.
Of course! We encourage our customers to approve of their slab before we fabricate it so there are no surprises when it’s installed. If your slab has a lot of movement, this will also give you an opportunity to let us know if you want a certain spot in your countertop.
Granite is highly resistant to stains, especially when properly sealed. However, unsealed or light-colored granite can absorb liquids like oil or wine, leading to stains.
With normal use, the chance of cracking is very minimal. Granite is most susceptible to cracking during the installation process. You shouldn’t worry about cracking your granite from day to day.
Don’t worry. The dark ring is just the condensed water in the stone. It will evaporate, and the dark ring spot will go away.
Cleaning granite is not difficult at all. We advise using mild soap and water or a granite cleaner. Coupled with a sponge or soft cloth, simply wipe your countertops clean and wipe dry. You do not want to use anything too abrasive or acidic because it will damage the sealer on the granite.